RAMSAY HEALTH CARE (UK) LIMITED modern slavery statement summary (2024)

Organisation address
Level 18, Tower 42 25 Old Broad Street,
London,
EC2N 1HQ

We asked the organisation a series of questions about its modern slavery statement. Its answers are published on this page as a statement summary.

This statement provides information for all 6 recommended areas

What is a modern slavery statement?
UK law requires certain organisations to publish an annual modern slavery statement on their website, setting out the steps they are taking to address modern slavery risks in their operations and supply chains. Read more in the government guidance on publishing modern slavery statements.

PDF version of the statement

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About this statement summary

All answers relate to the financial year covered by the statement. The organisation is responsible for all the information it provided. Some of our questions are optional, so organisations may not have answered all of them. The statement summary does not replace the full modern slavery statement – below we provide a link to the full statement on the organisation’s website.

Organisations covered by the statement

RAMSAY HEALTH CARE (UK) LIMITED modern slavery statement for 2024 is a group statement covering 56 organisations. See the full list of organisations covered by this statement

Statement period and sign-off details

The statement covers the following period:
1 July 2023 to 30 June 2024

The statement was signed off by:
Nick Costa (CEO)

It was approved by the board (or equivalent management body) on:
13 November 2024

Recommended areas covered by the statement

Government guidance encourages organisations to cover a range of areas in their modern slavery statements, setting out the steps they’re taking to address modern slavery risks in their operations and supply chains. Read about the recommended areas in the statutory guidance.

We asked the organisation to tell us which areas its statement covers.

Areas recommended by government guidance Organisation’s response
The organisation’s structure, business and supply chains Covered
Policies Covered
Risk assessment Covered
Due diligence (steps to address risk) Covered
Training about modern slavery Covered
Goals and key performance indicators (KPIs) to measure the effectiveness of the organisation's actions and progress over time Covered

The organisation’s sectors and turnover

Sectors

The organisation operates in the following sectors:

  • Healthcare and pharmaceuticals

Turnover

Its turnover in the financial accounting year of this statement was:

Over £500 million

If the organisation is a public body, this amount is based on the organisation’s budget for the year of the statement.
What does 'turnover' refer to in group statements?
If this is a group statement, this includes the total turnover for all the organisations covered by the statement.

Number of years producing statements

The organisation has been producing modern slavery statements for the following number of years:
1 to 5 years
How does this work for group statements?
If the statement is for a group of organisations, this answer applies to the organisation with the longest history of producing statements.

Policies (optional)

We asked the organisation whether its policies include the following provisions in relation to its domestic and international supply chains, as well as its own operations.
Policy provisions we asked about Organisation’s response
Freedom of workers to terminate employment Included
Freedom of movement Included
Freedom of association Included
Prohibits any threat of violence, harassment and intimidation Included
Prohibits the use of worker-paid recruitment fees Included
Prohibits compulsory overtime Included
Prohibits child labour Included
Prohibits discrimination Included
Prohibits confiscation of workers' original identification documents Included
Provides access to remedy, compensation and justice for victims of modern slavery Included
Other
Not included

Training (optional)

We asked the organisation whether it provided training on modern slavery, and who it was for.
What counts as training?
We explained that by ‘training’ we meant anything designed to increase knowledge and skills around identifying, addressing or preventing modern slavery risks. This could range from formal training courses to broader awareness-raising activities such as workshops or webinars.
We asked who the training was for Organisation’s response
Your whole organisation No
Your front line staff No
Human resources No
Executive-level staff Yes
Procurement staff Yes
Your suppliers No
The wider community No
Other
Legal staff, supply managers and global graduates, all other relevant staff.

Monitoring working conditions (optional)

Engaging with others

We asked the organisation to tell us who it engaged with to help monitor working conditions across its operations and supply chains.
We asked who the organisation engaged with Organisation’s response
Your suppliers Yes
Trade unions or worker representative groups Yes
Civil society organisations No
Professional auditors No
Workers within your organisation Yes
Workers within your supply chain Yes
Central or local government Yes
Law enforcement, such as police, GLAA and other local labour market inspectorates No
Businesses in your industry or sector Yes

Social audits

We asked the organisation to tell us about any social audits it used to look for signs of modern slavery.
What are social audits?
A social audit is a review of an organisation’s working practices from the point of view of social responsibility, and should include an evaluation of working conditions in the organisation’s operations and supply chains. By their nature, audits of supplier workplaces represent a snapshot in time.
Social audits we asked about Organisation’s response
Audit conducted by your staff No
Third party audit arranged by your organisation Yes
Audit conducted by your supplier’s staff No
Third party audit arranged by your supplier No
Announced audit Yes
Unannounced audit No

Grievance mechanisms

We asked the organisation how workers in its operations or supply chains could raise concerns or make complaints.
We asked if workers could raise concerns this way Organisation’s response
Using anonymous whistleblowing services, such as a helpline or mobile phone app Yes
Through trade unions or other worker representative groups Yes

Other ways of monitoring working conditions

We asked the organisation whether it had any other ways of monitoring working conditions across its operations and supply chains:
Audits Supplier assessments Provenance mapping of suppliers Site visits and inspections Review of corrective action plans Whistleblower policy for reporting concerns Due diligence processes

Modern slavery risks (optional)

Warning Identifying modern slavery risks is a vital step towards eradicating it. The government encourages organisations to be as open and transparent as possible, to improve understanding, collaboration and best practice around tackling this worldwide problem.
We asked the organisation to describe up to 3 priority risks it focused on during the period of the statement, including details of the affected workers, the activity involved, and the location.

Priority risks for this organisation (1 of 3)

Medical Consumables: Supply chains in countries like China & Vietnam have risks of child & forced labor, exploitative conditions, & excessive overtime for workers producing low-cost item.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Migrants
  • Children
In which country Organisation’s response:
  • China
  • Sri Lanka
  • Malaysia
  • Pakistan
  • Thailand
  • Vietnam
  • Taiwan
Actions or plans to address this risk Organisation’s response: Ramsay's plan to tackle modern slavery in medical consumables includes: mapping the supply chain, using EcoVadis for supplier assessments, conducting third-party audits, implementing due diligence tools, engaging in supplier corrective actions , and using contractual controls. The focus is on identifying and mitigating risk in lower tiers. Section 3, and the sections on "Our modern slavery road map snapshot," "Measuring effectiveness," and "Our FY2025 KPIs" outline the key actions.

Priority risks for this organisation (2 of 3)

Uniforms & Textiles: Manufacturing in places such as Bangladesh & India can involve child labor, forced labor, excessive overtime & debt bondage in lower supply chain tiers.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Migrants
  • Children
In which country Organisation’s response:
  • Bangladesh
  • China
  • Indonesia
  • India
  • Sri Lanka
  • Malaysia
  • Pakistan
  • Tunisia
  • Vietnam
Actions or plans to address this risk Organisation’s response: Page 54 notes that Ramsay undertook Tier 1 and Tier 2 supply chain mapping of uniform suppliers due to the high-risk nature of the product and geographical origin. The case study on Ramsay UK uniforms provides a concrete example of how Ramsay addresses these risks through due diligence, supply chain mapping, and third-party audits.

Priority risks for this organisation (3 of 3)

Facility Services: The use of migrant, low-skilled & temporary labor in local services like cleaning & catering can create risks of exploitation & underpayment of workers.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
Who was it most likely to affect Organisation’s response:
  • Migrants
  • low-skilled workers, international students, and temporary workers
In which country Organisation’s response:
  • China
  • Mongolia
Actions or plans to address this risk Organisation’s response: Ramsay's action plan to address modern slavery risks in facilities and services involves a multi-faceted approach, including supply chain mapping, due diligence, contractual controls, policies and procedures, training, grievance mechanisms, continuous improvement, and collaboration with industry groups. The focus is on identifying and mitigating risks, particularly those associated with the use of vulnerable populations in the supply chain for facility services. Please see Section 3, 4, 7 and 8.

Indicators of forced labour (optional)

We asked the organisation whether its statement refers to finding any International Labour Organization (ILO) indicators of forced labour.
What are ILO indicators of forced labour?
The International Labour Organization (ILO) has produced a list of the most common signs of forced labour. They’re based on the definition of forced labour as ‘all work or service which is extracted from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.’ More details and guidance are available on the ILO website, and in their publication ILO indicators of forced labour
ILO indicators we asked about Organisation’s response
Abuse of vulnerability Yes
Deception Yes
Restriction of movement No
Isolation No
Physical and sexual violence No
Intimidation and threats No
Retention of identity documents No
Withholding of wages Yes
Debt bondage Yes
Abusive working and living conditions Yes
Excessive overtime Yes
Other
-

Actions taken in response to finding ILO indicators

We asked the organisation to tell us whether its statement refers to any actions it took after finding indicators of forced labour
Actions we asked about Organisation’s response
Financial remediation, including repayment of recruitment fees No
Change in policy No
Change in training No
Referring potential victims to government services No
Supporting victims via NGO No
Supporting investigations by relevant authorities No
Other
Supplier review and audits, Investigations and Due Dilligence, Corrective Action Plans, Supplier Engagement and Collaboration, Contractual and Process Controls, Supplier Suspension, Training and Awareness

Demonstrating progress (optional)

We asked the organisation how its statement demonstrates progress over time in addressing modern slavery risks. They provided the following answer:
The statement demonstrates significant progress in Ramsay's efforts to address modern slavery risks by highlighting the development of robust policies, implementation of thorough due diligence processes and KPI's, increased engagement with suppliers, creation of monitoring mechanisms, and continuous improvement over time. The pages that discuss Ramsay's progress over time in addressing modern slavery risks are: 2, 4, 7, 8, 11, 12, 13, 14, 15, 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28.