Crown Commercial Service modern slavery statement summary (2021)

Organisation address
151 Buckingham Palace Rd,
London,
United Kingdom,
SW1W 9SZ

We asked the organisation a series of questions about its modern slavery statement. Its answers are published on this page as a statement summary.

This statement provides information for all 6 recommended areas

What is a modern slavery statement?
UK law requires certain organisations to publish an annual modern slavery statement on their website, setting out the steps they are taking to address modern slavery risks in their operations and supply chains. Read more in the government guidance on publishing modern slavery statements.

PDF version of the statement (optional)

There is no PDF version of this statement.

PDF statements were first introduced to the registry for the 2023 statement year.

About this statement summary

All answers relate to the financial year covered by the statement. The organisation is responsible for all the information it provided. Some of our questions are optional, so organisations may not have answered all of them. The statement summary does not replace the full modern slavery statement – below we provide a link to the full statement on the organisation’s website.

Statement period and sign-off details

The statement covers the following period:
1 April 2020 to 31 March 2021

The statement was signed off by:
Simon Tse (Chief Executive and Accounting Officer)

It was approved by the board (or equivalent management body) on:
21 September 2021

Recommended areas covered by the statement

Government guidance encourages organisations to cover a range of areas in their modern slavery statements, setting out the steps they’re taking to address modern slavery risks in their operations and supply chains. Read about the recommended areas in the statutory guidance.

We asked the organisation to tell us which areas its statement covers.

Areas recommended by government guidance Organisation’s response
The organisation’s structure, business and supply chains Covered
Policies Covered
Risk assessment Covered
Due diligence (steps to address risk) Covered
Training about modern slavery Covered
Goals and key performance indicators (KPIs) to measure the effectiveness of the organisation's actions and progress over time Covered

The organisation’s sectors and turnover

Sectors

The organisation operates in the following sectors:

  • Public sector

Turnover

Its turnover in the financial accounting year of this statement was:

Over £500 million

If the organisation is a public body, this amount is based on the organisation’s budget for the year of the statement.
What does 'turnover' refer to in group statements?
If this is a group statement, this includes the total turnover for all the organisations covered by the statement.

Number of years producing statements

The organisation has been producing modern slavery statements for the following number of years:
This is the first time
How does this work for group statements?
If the statement is for a group of organisations, this answer applies to the organisation with the longest history of producing statements.

Policies (optional)

We asked the organisation whether its policies include the following provisions in relation to its domestic and international supply chains, as well as its own operations.
Policy provisions we asked about Organisation’s response
Freedom of workers to terminate employment Included
Freedom of movement Included
Freedom of association Included
Prohibits any threat of violence, harassment and intimidation Included
Prohibits the use of worker-paid recruitment fees Included
Prohibits compulsory overtime Included
Prohibits child labour Included
Prohibits discrimination Included
Prohibits confiscation of workers' original identification documents Included
Provides access to remedy, compensation and justice for victims of modern slavery Included
Other
-

Training (optional)

We asked the organisation whether it provided training on modern slavery, and who it was for.
What counts as training?
We explained that by ‘training’ we meant anything designed to increase knowledge and skills around identifying, addressing or preventing modern slavery risks. This could range from formal training courses to broader awareness-raising activities such as workshops or webinars.
We asked who the training was for Organisation’s response
Your whole organisation No
Your front line staff Yes
Human resources No
Executive-level staff Yes
Procurement staff Yes
Your suppliers No
The wider community No
Other
CCS has also run modern slavery eLearning workshops for its customers.

Monitoring working conditions (optional)

Engaging with others

We asked the organisation to tell us who it engaged with to help monitor working conditions across its operations and supply chains.
We asked who the organisation engaged with Organisation’s response
Your suppliers Yes
Trade unions or worker representative groups No
Civil society organisations No
Professional auditors No
Workers within your organisation Yes
Workers within your supply chain No
Central or local government Yes
Law enforcement, such as police, GLAA and other local labour market inspectorates No
Businesses in your industry or sector No

Social audits

We asked the organisation to tell us about any social audits it used to look for signs of modern slavery.
What are social audits?
A social audit is a review of an organisation’s working practices from the point of view of social responsibility, and should include an evaluation of working conditions in the organisation’s operations and supply chains. By their nature, audits of supplier workplaces represent a snapshot in time.
Organisation’s response
The organisation told us it did not carry out any social audits during the period of the statement.

Grievance mechanisms

We asked the organisation how workers in its operations or supply chains could raise concerns or make complaints.
We asked if workers could raise concerns this way Organisation’s response
Using anonymous whistleblowing services, such as a helpline or mobile phone app Yes
Through trade unions or other worker representative groups Yes

Other ways of monitoring working conditions

We asked the organisation whether it had any other ways of monitoring working conditions across its operations and supply chains:
Section 3: Risk Assessment and Due Diligence in our Modern Slavery Statement describes how CCS is using MSAT to identify modern slavery risk and monitor working conditions in our supply chains.

Modern slavery risks (optional)

Warning Identifying modern slavery risks is a vital step towards eradicating it. The government encourages organisations to be as open and transparent as possible, to improve understanding, collaboration and best practice around tackling this worldwide problem.
We asked the organisation to describe up to 3 priority risks it focused on during the period of the statement, including details of the affected workers, the activity involved, and the location.

Priority risks for this organisation (1 of 3)

The UK construction sector is known to be vulnerable to modern slavery due to fragmented supply chains, low cost tendering and a reliance on low skilled temporary migrant labour.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Migrants
In which country Organisation’s response: United Kingdom
Actions or plans to address this risk Organisation’s response: We are adopting a whole procurement lifecycle approach to modern slavery prevention and risk management. We have strengthened our pre-tender due diligence and risk assessment processes, improved our contract clauses, used tools such as MSAT to increase supply chain transparency and carried out performance reviews with high risk suppliers to implement improvements post contract award. This work and our longer term goals are covered in sections 2-5 of the statement.

Priority risks for this organisation (2 of 3)

The sourcing of raw materials (e.g. Cobalt from DRC) and manufacture of ICT components in overseas factories such as China and Malaysia are known to be at risk of debt bondage and child labour.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
Who was it most likely to affect Organisation’s response:
  • Migrants
  • Children
In which country Organisation’s response:
  • Congo (Democratic Republic)
  • China
  • Malaysia
Actions or plans to address this risk Organisation’s response: We are adopting a whole procurement lifecycle approach to modern slavery prevention and risk management. We have strengthened our pre-tender due diligence and risk assessment processes, improved our contract clauses, used tools such as MSAT to increase supply chain transparency and carried out performance reviews with high risk suppliers to implement improvements post contract award. This work and our longer term goals are covered in sections 2-5 of the statement.

Priority risks for this organisation (3 of 3)

Facilities management is susceptible to debt bondage and labour abuses, particularly in security, cleaning and catering, where there is a heavy reliance on low skilled and temporary workers.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Migrants
In which country Organisation’s response: United Kingdom
Actions or plans to address this risk Organisation’s response: We are adopting a whole procurement lifecycle approach to modern slavery prevention and risk management. We have strengthened our pre-tender due diligence and risk assessment processes, improved our contract clauses, used tools such as MSAT to increase supply chain transparency and carried out performance reviews with high risk suppliers to implement improvements post contract award. This work and our longer term goals are covered in sections 2-5 of the statement.

Indicators of forced labour (optional)

We asked the organisation whether its statement refers to finding any International Labour Organization (ILO) indicators of forced labour.
What are ILO indicators of forced labour?
The International Labour Organization (ILO) has produced a list of the most common signs of forced labour. They’re based on the definition of forced labour as ‘all work or service which is extracted from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.’ More details and guidance are available on the ILO website, and in their publication ILO indicators of forced labour
Organisation’s response
The organisation told us its statement does not refer to finding any International Labour Organization (ILO) indicators of forced labour.

Demonstrating progress (optional)

We asked the organisation how its statement demonstrates progress over time in addressing modern slavery risks. They provided the following answer:
Section 5 of our modern slavery statement includes some high level goals and KPIs for the next year, which we will be working towards next year. Specific measures and timescales will be defined at an individual contract level.