INTERNATIONAL CONSOLIDATED AIRLINES GROUP, S.A. modern slavery statement summary (2024)

Organisation address
El Caserio Iberia Zona Industrial No 2,
La Munoza,
Madrid,
Camino De La Munoza S/N 28042,
Spain

We asked the organisation a series of questions about its modern slavery statement. Its answers are published on this page as a statement summary.

This statement provides information for all 6 recommended areas

What is a modern slavery statement?
UK law requires certain organisations to publish an annual modern slavery statement on their website, setting out the steps they are taking to address modern slavery risks in their operations and supply chains. Read more in the government guidance on publishing modern slavery statements.

PDF version of the statement

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About this statement summary

All answers relate to the financial year covered by the statement. The organisation is responsible for all the information it provided. Some of our questions are optional, so organisations may not have answered all of them. The statement summary does not replace the full modern slavery statement – below we provide a link to the full statement on the organisation’s website.

Organisations covered by the statement

INTERNATIONAL CONSOLIDATED AIRLINES GROUP, S.A. modern slavery statement for 2024 is a group statement covering 12 organisations. See the full list of organisations covered by this statement

Statement period and sign-off details

The statement covers the following period:
1 January 2023 to 31 December 2023

The statement was signed off by:
Luis Gallego (Chief Executive Officer)

It was approved by the board (or equivalent management body) on:
9 May 2024

Recommended areas covered by the statement

Government guidance encourages organisations to cover a range of areas in their modern slavery statements, setting out the steps they’re taking to address modern slavery risks in their operations and supply chains. Read about the recommended areas in the statutory guidance.

We asked the organisation to tell us which areas its statement covers.

Areas recommended by government guidance Organisation’s response
The organisation’s structure, business and supply chains Covered
Policies Covered
Risk assessment Covered
Due diligence (steps to address risk) Covered
Training about modern slavery Covered
Goals and key performance indicators (KPIs) to measure the effectiveness of the organisation's actions and progress over time Covered

The organisation’s sectors and turnover

Sectors

The organisation operates in the following sectors:

  • Transportation, logistics, and storage

Turnover

Its turnover in the financial accounting year of this statement was:

Over £500 million

If the organisation is a public body, this amount is based on the organisation’s budget for the year of the statement.
What does 'turnover' refer to in group statements?
If this is a group statement, this includes the total turnover for all the organisations covered by the statement.

Number of years producing statements

The organisation has been producing modern slavery statements for the following number of years:
More than 5 years
How does this work for group statements?
If the statement is for a group of organisations, this answer applies to the organisation with the longest history of producing statements.

Policies (optional)

We asked the organisation whether its policies include the following provisions in relation to its domestic and international supply chains, as well as its own operations.
Policy provisions we asked about Organisation’s response
Freedom of workers to terminate employment Included
Freedom of movement Not included
Freedom of association Included
Prohibits any threat of violence, harassment and intimidation Included
Prohibits the use of worker-paid recruitment fees Not included
Prohibits compulsory overtime Not included
Prohibits child labour Included
Prohibits discrimination Included
Prohibits confiscation of workers' original identification documents Not included
Provides access to remedy, compensation and justice for victims of modern slavery Not included
Other
All legal requirements e.g. type of work, remuneration, working conditions and education requirements/Protection for those raising concerns/Safe working environment free from abuse, intimidation and harassment.

Training (optional)

We asked the organisation whether it provided training on modern slavery, and who it was for.
What counts as training?
We explained that by ‘training’ we meant anything designed to increase knowledge and skills around identifying, addressing or preventing modern slavery risks. This could range from formal training courses to broader awareness-raising activities such as workshops or webinars.
We asked who the training was for Organisation’s response
Your whole organisation Yes
Your front line staff Yes
Human resources Yes
Executive-level staff No
Procurement staff Yes
Your suppliers No
The wider community No
Other
A core training course on the Code of Conduct plus an e-learning module for our cabin crew, pilots and airport staff. Procurement colleages have a bespoke training course. We are also running a general awareness course and resources on an intranet site

Monitoring working conditions (optional)

Engaging with others

We asked the organisation to tell us who it engaged with to help monitor working conditions across its operations and supply chains.
We asked who the organisation engaged with Organisation’s response
Your suppliers Yes
Trade unions or worker representative groups Yes
Civil society organisations Yes
Professional auditors Yes
Workers within your organisation Yes
Workers within your supply chain No
Central or local government No
Law enforcement, such as police, GLAA and other local labour market inspectorates Yes
Businesses in your industry or sector Yes

Social audits

We asked the organisation to tell us about any social audits it used to look for signs of modern slavery.
What are social audits?
A social audit is a review of an organisation’s working practices from the point of view of social responsibility, and should include an evaluation of working conditions in the organisation’s operations and supply chains. By their nature, audits of supplier workplaces represent a snapshot in time.
Social audits we asked about Organisation’s response
Audit conducted by your staff No
Third party audit arranged by your organisation Yes
Audit conducted by your supplier’s staff Yes
Third party audit arranged by your supplier Yes
Announced audit Yes
Unannounced audit No

Grievance mechanisms

We asked the organisation how workers in its operations or supply chains could raise concerns or make complaints.
We asked if workers could raise concerns this way Organisation’s response
Using anonymous whistleblowing services, such as a helpline or mobile phone app Yes
Through trade unions or other worker representative groups Yes

Other ways of monitoring working conditions

We asked the organisation whether it had any other ways of monitoring working conditions across its operations and supply chains:
Please see attached Modern Slavery Statement

Modern slavery risks (optional)

Warning Identifying modern slavery risks is a vital step towards eradicating it. The government encourages organisations to be as open and transparent as possible, to improve understanding, collaboration and best practice around tackling this worldwide problem.
We asked the organisation to describe up to 3 priority risks it focused on during the period of the statement, including details of the affected workers, the activity involved, and the location.

Priority risks for this organisation (1 of 3)

Specific risks in relation to the hotel/accommodation sector, as a labour intensive sector with high levels of temporary, seasonal & migrant workers, long supply chains and franchised operations.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Women
  • Migrants
  • Refugees
  • Children
In which country Organisation’s response: United Kingdom
Actions or plans to address this risk Organisation’s response: A Human Rights Impact Assessment was carried out with key stakeholders, site visits and a gap analysis. A Sustainability Steering Committee was set up focussing on our capacity and strategy/roadmap. We have created Stakeholder Networks for our key suppliers to share cross industry knowledge and compliance activities. For 2024 we are working towards regular meetings of these Networks to map and manage supply chains and areas of risk.

Priority risks for this organisation (2 of 3)

The catering supply chain/food sourcing is complex both in relation to their own operations & complex and lengthy supply chains. This is an area of focus for our procurement team.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Women
  • Migrants
  • Refugees
  • Children
In which country Organisation’s response: United Kingdom
Actions or plans to address this risk Organisation’s response: We are working with our main suppliers to ensure that risks within their own operations and supply chains are mapped and addressed and that all suppliers involved in the production and supply of our catering products understand and follow our policies and standards.

Priority risks for this organisation (3 of 3)

Our uniform supply chain uses raw materials sourced from Europe, Bangladesh, China, India, Morocco, Indonesia, Sri Lanka, Pakistan. We work closely with suppliers to ensure ethical sourcing.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
  • Tier 2 suppliers
    Provide products and services to your organisation via your Tier 1 suppliers.
  • Tier 3 suppliers and below
    Provide products and services to your organisation via your Tier 2 suppliers or the next higher level in the chain.
Who was it most likely to affect Organisation’s response:
  • Women
  • Migrants
  • Refugees
  • Children
In which country Organisation’s response: United Kingdom
Actions or plans to address this risk Organisation’s response: Our suppliers in these areas have made several commitments to source items ethically and in a sustainable way, demonstrated through their membership of the Ethical Trading Initiative and the Mi ESG Hub and we are in regular contact with them for evidence of this and for their audits of their own operation and supply chains.

Indicators of forced labour (optional)

We asked the organisation whether its statement refers to finding any International Labour Organization (ILO) indicators of forced labour.
What are ILO indicators of forced labour?
The International Labour Organization (ILO) has produced a list of the most common signs of forced labour. They’re based on the definition of forced labour as ‘all work or service which is extracted from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.’ More details and guidance are available on the ILO website, and in their publication ILO indicators of forced labour
Organisation’s response
The organisation told us its statement does not refer to finding any International Labour Organization (ILO) indicators of forced labour.

Demonstrating progress (optional)

We asked the organisation how its statement demonstrates progress over time in addressing modern slavery risks. They provided the following answer:
Our initial focus is on the 522 high risk suppliers identified. We are aiming for an increase in the number of audits, both targeted and intelligence led and industry focused. We have created stakeholder networks for our key areas to for cross industry knowledge sharing and coordinated compliance activities. We are aiming to report against the activity in such networks. We are working closely with ECOVADIS and Sedex and our team to map risks, assess scorecards & develop corrective action plans.