CONCENTRIX TSC UK LTD modern slavery statement summary (2026)

Organisation address

1 Central Park Avenue,
Central Business Park,
Larbert,
Falkirk,
FK5 4RX

We asked the organisation a series of questions about its modern slavery statement. Its answers are published on this page as a statement summary.

This statement provides information for all 6 recommended topics

What is a modern slavery statement?

UK law requires certain organisations to publish an annual modern slavery statement on their website, setting out the steps they are taking to address modern slavery risks in their operations and supply chains. Read more in the government guidance on publishing modern slavery statements.

Link to full statement

Go to full modern slavery statement on organisation’s website

PDF version of the statement

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UK Group Modern Slavery Statement_2026 (exe).pdf

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About this statement summary

All answers relate to the financial year covered by the statement. The organisation is responsible for all the information it provided. Some of our questions are optional, so organisations may not have answered all of them. The statement summary does not replace the full modern slavery statement – below we provide a link to the full statement on the organisation’s website.

Contents

Organisations covered by the statement
Legal requirement to publish
Statement period and sign-off details
Recommended topics covered by the statement
The organisation’s sectors and turnover
Number of years producing statements
Policies
Training
Monitoring working conditions
Modern slavery risks
Finding indicators of modern slavery
Demonstrating progress

Organisations covered by the statement

CONCENTRIX TSC UK LTD modern slavery statement for 2026 is a group statement covering 4 organisations. See the full list of organisations covered by this statement

Legal requirement to publish

CONCENTRIX TSC UK LTD has confirmed it is required to publish a 2026 statement by law.

Statement period and sign-off details

The statement covers the following period:
1 December 2024 to 30 November 2025

The statement was signed off by:
Andrew Farwig (SVP, Deputy General Counsel)

It was approved by the board (or equivalent management body) on:
20 May 2026

Topics recommended by government guidance	Organisation’s response
The organisation’s structure, business and supply chains	Covered
Policies	Covered
Risk assessment	Covered
Due diligence (steps to address risk)	Covered
Training about modern slavery	Covered
Goals and key performance indicators (KPIs) to measure the effectiveness of the organisation's actions and progress over time	Covered

The organisation’s sectors and turnover

Sectors

The organisation operates in the following sectors:

Customer Experience and Technology Outsourcing

Turnover

Its turnover in the financial accounting year of this statement was:

£100 million to £500 million

If the organisation is a public body, this amount is based on the organisation’s budget for the year of the statement.

What does 'turnover' refer to in group statements?

If this is a group statement, this includes the total turnover for all the organisations covered by the statement.

Number of years producing statements

The organisation has been producing modern slavery statements for the following number of years:

More than 5 years

How does this work for group statements?

If the statement is for a group of organisations, this answer applies to the organisation with the longest history of producing statements.

Policies (optional)

We asked the organisation whether its policies include the following provisions in relation to its domestic and international supply chains, as well as its own operations.

Policy provisions we asked about	Organisation’s response
Freedom of workers to terminate employment	Included
Freedom of movement	Included
Freedom of association	Included
Prohibits any threat of violence, harassment and intimidation	Included
Prohibits the use of worker-paid recruitment fees	Included
Prohibits compulsory overtime	Included
Prohibits child labour	Included
Prohibits discrimination	Included
Prohibits confiscation of workers' original identification documents	Included
Provides access to remedy, compensation and justice for victims of modern slavery	Included
Other	Not included

Training (optional)

We asked the organisation whether it provided training on modern slavery, and who it was for.

What counts as training?

We explained that by ‘training’ we meant anything designed to increase knowledge and skills around identifying, addressing or preventing modern slavery risks. This could range from formal training courses to broader awareness-raising activities such as workshops or webinars.

We asked who the training was for	Organisation’s response
Your whole organisation	Yes
Your front line staff	No
Human resources	No
Executive-level staff	No
Procurement staff	Yes
Your suppliers	No
The wider community	No
Other	Facilities Staff

Monitoring working conditions (optional)

Engaging with others

We asked the organisation to tell us who it engaged with to help monitor working conditions across its operations and supply chains.

We asked who the organisation engaged with	Organisation’s response
Your suppliers	Yes
Trade unions or worker representative groups	No
Civil society organisations	No
Professional auditors	Yes
Workers within your organisation	Yes
Workers within your supply chain	No
Central or local government	No
Law enforcement, such as police, GLAA and other local labour market inspectorates	No
Businesses in your industry or sector	Yes

Social audits

We asked the organisation to tell us about any social audits it used to look for signs of modern slavery.

What are social audits?

A social audit is a review of an organisation’s working practices from the point of view of social responsibility, and should include an evaluation of working conditions in the organisation’s operations and supply chains. By their nature, audits of supplier workplaces represent a snapshot in time.

Organisation’s response

The organisation told us it did not carry out any social audits during the period of the statement.

Grievance mechanisms

We asked the organisation how workers in its operations or supply chains could raise concerns or make complaints.

We asked if workers could raise concerns this way	Organisation’s response
Using anonymous whistleblowing services, such as a helpline or mobile phone app	Yes
Through trade unions or other worker representative groups	Yes

Other ways of monitoring working conditions

We asked the organisation whether it had any other ways of monitoring working conditions across its operations and supply chains:

We carry out an employee survey annually 'Your Voice', the survey has a target of 85% happy 'game-changers'.

Modern slavery risks (optional)

Warning Identifying modern slavery risks is a vital step towards eradicating it. The government encourages organisations to be as open and transparent as possible, to improve understanding, collaboration and best practice around tackling this worldwide problem.

We asked the organisation to describe up to 3 priority risks it focused on during the period of the statement, including details of the affected workers, the activity involved, and the location.

Priority risks for this organisation (1 of 3)

Labour-intensive services such as facilities management, security and cleaning.

Questions we asked about this risk	Organisation’s response
Where it was most likely to occur	Organisation’s response: Within your supply chains. Tier 1 suppliers Provide their products and services directly to your organisation.
Who was it most likely to affect	Organisation’s response: Women Migrants
In which country	Organisation’s response: United Kingdom
Actions or plans to address this risk	Organisation’s response: We seek to do business with suppliers and partners who embrace our same values and principles and are committed to abiding by our Supplier Code of Conduct. Suppliers agree to comply with the Supplier Code of Conduct when they enter into a contract to deliver goods or services. It is not possible to pay a Supplier without a signed contract.

Priority risks for this organisation (2 of 3)

IT hardware, equipment and technology supply chains .

Questions we asked about this risk	Organisation’s response
Where it was most likely to occur	Organisation’s response: Within your supply chains. Tier 1 suppliers Provide their products and services directly to your organisation. Tier 2 suppliers Provide products and services to your organisation via your Tier 1 suppliers.
Who was it most likely to affect	Organisation’s response: Women Migrants Those working in technology manufacture
In which country	Organisation’s response: China India
Actions or plans to address this risk	Organisation’s response: We seek to do business with suppliers and partners who embrace our same values and principles and are committed to abiding by our Supplier Code of Conduct. IT hardware and software providers are globally recognised organisations. IT suppliers agree to comply with the Concentrix Supplier Code of Conduct or their own Code whichever is more stringent.

Priority risks for this organisation (3 of 3)

Offshore suppliers and service providers operating in jurisdictions with elevated modern slavery risk indicators.

Questions we asked about this risk	Organisation’s response
Where it was most likely to occur	Organisation’s response: Within your supply chains. Tier 1 suppliers Provide their products and services directly to your organisation. Tier 2 suppliers Provide products and services to your organisation via your Tier 1 suppliers.
Who was it most likely to affect	Organisation’s response: Women Migrants
In which country	Organisation’s response: China India
Actions or plans to address this risk	Organisation’s response: Every Concentrix location globally follows the same procurement processes, all suppliers agree to comply with the Supplier Code of Conduct when they enter into a contract to deliver goods or services, it is a condition of doing business with Concentrix. It is not possible to pay a Supplier without a signed contract.

Indicators of forced labour (optional)

We asked the organisation whether its statement refers to finding any International Labour Organization (ILO) indicators of forced labour.

What are ILO indicators of forced labour?

The International Labour Organization (ILO) has produced a list of the most common signs of forced labour. They’re based on the definition of forced labour as ‘all work or service which is extracted from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.’ More details and guidance are available on the ILO website, and in their publication ILO indicators of forced labour