COMPUTACENTER PLC modern slavery statement summary (2022)

Organisation address
Hatfield Avenue,
Hatfield,
Hertfordshire,
AL10 9TW

We asked the organisation a series of questions about its modern slavery statement. Its answers are published on this page as a statement summary.

This statement provides information for all 6 recommended topics

What is a modern slavery statement?
UK law requires certain organisations to publish an annual modern slavery statement on their website, setting out the steps they are taking to address modern slavery risks in their operations and supply chains. Read more in the government guidance on publishing modern slavery statements.
Link to full statement
Go to full modern slavery statement on organisation’s website

PDF version of the statement (optional)

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About this statement summary

All answers relate to the financial year covered by the statement. The organisation is responsible for all the information it provided. Some of our questions are optional, so organisations may not have answered all of them. The statement summary does not replace the full modern slavery statement – below we provide a link to the full statement on the organisation’s website.

Contents

Organisations covered by the statement

COMPUTACENTER PLC modern slavery statement for 2022 is a group statement covering 19 organisations. See the full list of organisations covered by this statement

Statement period and sign-off details

The statement covers the following period:
1 January 2021 to 31 December 2021

The statement was signed off by:
Michael Norris (Chief Executive Officer)

It was approved by the board (or equivalent management body) on:
8 March 2022

Recommended topics covered by the statement

Government guidance encourages organisations to cover a range of topics in their modern slavery statements, setting out the steps they’re taking to address modern slavery risks in their operations and supply chains. Read about the recommended topics in the statutory guidance.

We asked the organisation to tell us which topics its statement covers.

Topics recommended by government guidance Organisation’s response
The organisation’s structure, business and supply chains Covered
Policies Covered
Risk assessment Covered
Due diligence (steps to address risk) Covered
Training about modern slavery Covered
Goals and key performance indicators (KPIs) to measure the effectiveness of the organisation's actions and progress over time Covered

The organisation’s sectors and turnover

Sectors

The organisation operates in the following sectors:

  • Information technology and telecommunication

Turnover

Its turnover in the financial accounting year of this statement was:

Over £500 million

If the organisation is a public body, this amount is based on the organisation’s budget for the year of the statement.
What does 'turnover' refer to in group statements?
If this is a group statement, this includes the total turnover for all the organisations covered by the statement.

Number of years producing statements

The organisation has been producing modern slavery statements for the following number of years:
More than 5 years
How does this work for group statements?
If the statement is for a group of organisations, this answer applies to the organisation with the longest history of producing statements.

Policies (optional)

We asked the organisation whether its policies include the following provisions in relation to its domestic and international supply chains, as well as its own operations.
Policy provisions we asked about Organisation’s response
Freedom of workers to terminate employment Included
Freedom of movement Included
Freedom of association Included
Prohibits any threat of violence, harassment and intimidation Included
Prohibits the use of worker-paid recruitment fees Included
Prohibits compulsory overtime Included
Prohibits child labour Included
Prohibits discrimination Included
Prohibits confiscation of workers' original identification documents Included
Provides access to remedy, compensation and justice for victims of modern slavery Included
Other
Not included

Training (optional)

We asked the organisation whether it provided training on modern slavery, and who it was for.
What counts as training?
We explained that by ‘training’ we meant anything designed to increase knowledge and skills around identifying, addressing or preventing modern slavery risks. This could range from formal training courses to broader awareness-raising activities such as workshops or webinars.
We asked who the training was for Organisation’s response
Your whole organisation No
Your front line staff No
Human resources Yes
Executive-level staff No
Procurement staff Yes
Your suppliers No
The wider community No
Other
No

Monitoring working conditions (optional)

Engaging with others

We asked the organisation to tell us who it engaged with to help monitor working conditions across its operations and supply chains.
Organisation’s response
The organisation told us it did not engage with any of the people we asked about during the period of the statement.

Social audits

We asked the organisation to tell us about any social audits it used to look for signs of modern slavery.
What are social audits?
A social audit is a review of an organisation’s working practices from the point of view of social responsibility, and should include an evaluation of working conditions in the organisation’s operations and supply chains. By their nature, audits of supplier workplaces represent a snapshot in time.
Organisation’s response
The organisation told us it did not carry out any social audits during the period of the statement.

Grievance mechanisms

We asked the organisation how workers in its operations or supply chains could raise concerns or make complaints.
We asked if workers could raise concerns this way Organisation’s response
Using anonymous whistleblowing services, such as a helpline or mobile phone app Yes
Through trade unions or other worker representative groups No

Other ways of monitoring working conditions

We asked the organisation whether it had any other ways of monitoring working conditions across its operations and supply chains:
Organisation’s response
The organisation did not answer this question.

Modern slavery risks (optional)

Warning Identifying modern slavery risks is a vital step towards eradicating it. The government encourages organisations to be as open and transparent as possible, to improve understanding, collaboration and best practice around tackling this worldwide problem.
We asked the organisation to describe up to 3 priority risks it focused on during the period of the statement, including details of the affected workers, the activity involved, and the location.

Priority risks for this organisation (1 of 3)

Most of our suppliers are categorised as low risk of modern slavery. The suppliers we would consider as higher risk are those where the country they operate in are overall deemed to be higher risk.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
Who was it most likely to affect Organisation’s response:
  • Low skilled labour
In which country Organisation’s response:
  • China
  • Algeria
Actions or plans to address this risk Organisation’s response: During 2021 we partnered with an external organisation to conduct a risk analysis within of our supply chains and established a process for better identifying risk within certain sectors and countries in order that we could establish appropriate processes for identifying and integrating higher risk areas based upon agreed criteria. This process is currently in advanced draft for rollout within the Group by July 202

Priority risks for this organisation (2 of 3)

Suppliers of the use of labour in high risk countries. Most people we engage are skilled professionals where the risk is lower
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
Who was it most likely to affect Organisation’s response:
  • Lower skilled workers
In which country Organisation’s response:
  • China
  • Algeria
  • Egypt
Actions or plans to address this risk Organisation’s response: During 2021 the decision was made that to strengthen our due diligence, both at contract award and throughout the full lifecycle of a contract, we would implement an industry recognised dynamic third-party due diligence system to ensure that we establish better supplier related information relevant to this area. We have already made significant progress with this and aim to have this fully operational across the Computacenter Group by the end of the 2023 financial year.

Priority risks for this organisation (3 of 3)

Due to the nature of our business, operations and practices, we consider ourselves to be at low risk overall to the potential for modern slavery or trafficking.
Questions we asked about this risk Organisation’s response
Where it was most likely to occur Organisation’s response: Within your supply chains.
  • Tier 1 suppliers
    Provide their products and services directly to your organisation.
Who was it most likely to affect Organisation’s response:
  • Lower Skilled workers
In which country Organisation’s response:
  • China
  • Algeria
  • Egypt
Actions or plans to address this risk Organisation’s response: In 2021 we comprehensively reviewed our Supplier Code of Conduct. As a result, this has been strengthened in several areas to ensure that it is clear to potential suppliers what our requirements within both the Modern Slavery and wider compliance environment are. Suppliers are required to notify us of any breach of these standards and take appropriate steps to remedy them.

Indicators of forced labour (optional)

We asked the organisation whether its statement refers to finding any International Labour Organization (ILO) indicators of forced labour.
What are ILO indicators of forced labour?
The International Labour Organization (ILO) has produced a list of the most common signs of forced labour. They’re based on the definition of forced labour as ‘all work or service which is extracted from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.’ More details and guidance are available on the ILO website, and in their publication ILO indicators of forced labour
Organisation’s response
The organisation told us its statement does not refer to finding any International Labour Organization (ILO) indicators of forced labour.

Demonstrating progress (optional)

We asked the organisation how its statement demonstrates progress over time in addressing modern slavery risks. They provided the following answer:
We continue to review our policies, practices and how we identify any risks of modern slavery and other human rights on a rolling basis as part of our continued commitment to ethical and responsible business practices. Group Internal Audit regularly tests compliance with our policies. Throughout 2021 we have worked with external experts to ensure that our approach and policies are appropriate for our business and will continue this work throughout 2022.